Mostbets Privacy Policy – Your data, our responsibility

1Introduction & Scope

This Privacy Policy ("Policy") Mostbets This policy describes in detail how personal data of platform users is managed. It applies to the Mostbets website, mobile app, and all related services.

We believe privacy is a fundamental right. That is why Mostbets From the very beginning, a framework has been built where your data is used only to the extent needed to serve you better — nothing more.

Alongside this policy, please also refer to our Terms & Conditions and Responsible Gambling Reading the policies together will give you the full picture.

2What Data We Collect

Mostbets Only the necessary data is collected. Details are provided below:

We never collect unnecessary sensitive information such as religious beliefs, political opinions, or health-related data.

3How We Collect Your Data

Mostbets Data is collected through three main methods:

• Directly Provided Information: Information you provide directly when registering, completing KYC verification, processing payments, or contacting support.
• Automatically Collected Data: Data collected automatically from cookies, log files, and browser APIs during your visit to the website.
• Information Received from Third Parties: Receiving necessary data from payment providers, identity verification agencies, or fraud prevention services when required.

4Purpose of Data Use

Data We Collect Mostbets Used solely for the following purposes:

• Account creation, management & verification
• Processing payments and completing financial transactions
• Providing customer support and resolving issues
• Meeting legal obligations and preventing fraud
• Improving platform services and developing new features
• Building a personalized experience based on your preferences
• Promotional communications where applicable (you can opt out at any time)
• Ensuring security and monitoring suspicious activity

5Data Sharing Policy

Mostbets does not sell your personal data to any third party. Information may be shared only in the limited circumstances outlined below:

• Payment Providers: Only the minimum data needed to complete transactions — for example, with bKash or Nagad.
• KYC Services: With authorized agencies for identity verification.
• Legal Authorities: Where required by a court order or legal obligation.
• Security Services: With specialist agencies for fraud prevention.
• Technology Partners: Assists in platform operations, bound by strict confidentiality agreements.

Even in these cases, only the minimum necessary information is shared — never a full profile. All third parties Mostbets's privacy standards.

6Cookies & Tracking Technologies

Mostbets We use cookies and similar technologies on our website to enhance your browsing experience and keep the platform running smoothly.

• Essential Cookies: Login sessions and security tokens — the site cannot function without these.
• Performance Cookies: To understand which pages get the most traffic and identify where issues may exist.
• Functional Cookies: To remember your language preferences and usage patterns.
• Analytics Cookies: Helps improve the platform. These can be disabled.

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may cause certain features to stop working.

7Data Retention & Security

Your data is stored on internationally compliant servers protected by multiple layers of security:

• 256-bit AES Encryption – bank-grade security
• Two-Factor Authentication (2FA) Option
• Regular security audits and penetration testing
• Data backup and disaster recovery planning
• Employee access to data is limited to the minimum required

Even after an account is closed, certain data may be retained for up to 5 years to meet legal obligations. Financial transaction records may be kept for longer periods in accordance with applicable law.

8Your Rights

In accordance with international data protection laws Mostbets Members are entitled to the following rights:

• The right to access the data we hold about you
• Right to request correction of inaccurate information
• Request deletion of your data in applicable cases
• Request to restrict processing of your data
• The right to opt out of marketing communications
• The right to receive a copy of your personal data

To exercise any of these rights, email us at support@mostbets.im. We typically respond within 30 business days.

9Child Protection Policy

Mostbets We never knowingly collect data from anyone under 18. This platform is strictly for adults.

If a minor has created an account and we are informed, that account and all associated data will be deleted immediately.

10Policy Changes & Updates

This privacy policy may be updated from time to time due to business changes, legal requirements, or advances in technology.

• Members will be notified at least 14 days before any significant changes take effect.
• For minor updates, only the "Last Updated" date at the top of the page will change.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

11Contact & Complaints

For any privacy-related questions, concerns, or complaints, please contact our Data Protection team:

If your complaint is not resolved within 30 days of submission, you have the right to file a complaint with the relevant regulatory authority.